01 / HAVE A GO
Start with
your own words.
A conversation, a question, a small challenge. You get space to show what you can already do and where you get stuck.
Your starting point, made visible.
How it works
Understand your learning.
Help shape your next step.
Your goals, your work and the help you need guide the teaching. You get to understand the process and have a part in it.
How we understand your needs
Start with you.
Tell us what you want to do through English and where you get stuck. You do not need to arrive with a level label or a perfect answer.
Your goal gives us a direction.
A conversation you want to join. An idea you want to explain. A situation you find difficult. We connect learning to what matters in your life.
Your attempts show us where to begin.
Your teacher uses questions and short activities to see what you understand and what you can express. We notice what you do on your own, where support helps and what still needs work.
You should understand the next step, too.
Talk through what your work shows with your teacher. Know what you are learning to do, why it matters and what a useful next attempt could look like.
What happens during a lesson?
A goal. A chance to try.
Help that responds.
Lessons vary with the goal and the learner. This is the thinking that connects the activities.
- 01
Know the focus.
Understand what you are learning to do and see an example of what it looks like.
- 02
Have a go.
Listen, read, speak or write with a clear purpose. You have time to think and respond.
- 03
Work through it.
Your teacher listens, explains or offers a hint. You get another chance to use the language.
- 04
Choose what’s next.
Look at what you did, the help you used and what would be useful to practise again.
The HEA approach
Learning that
moves with you.
Your teacher notices what you can do on your own, where a hint helps and where you get stuck. That helps us choose your next practice.
A small learning momentYour first attempt
A moment from an English lesson
“Yesterday, I go
to the market.”
to the market.”
You have something to say. Your teacher listens for what is clear and where a little help could make a difference.
ILLUSTRATIVE LEARNING EXAMPLE · NOT A LEARNER RECORD
Start with
02 / FIND A WAY
The right help.
At the right moment.
A useful hint. A clearer picture. A fresh example. Your teacher helps you understand the next step, with room for you to think.
“Yesterday tells us it already happened.”
Support that gives you another way in.
03 / MAKE IT YOURS
Try again.
Take it further.
Use it in a new sentence, a different situation, or a later lesson. What you can now do helps shape what comes next.
“Yesterday, I went to the market.”
One lesson connects to the next.
Between lessons
“Practise more”
needs a clearer plan.
Your teacher helps choose follow-up practice from what your work shows. The task has a reason, and you should know it.
Work on something specific.
A short drill might help you build a sentence. A speaking prompt might help you find your own words. A game or video task can bring the language into a different situation.
See what helps you.
Try on your own where you can. Use the support provided when you need it. Notice a question, a difficult part or something you can now do.
Bring it into the next lesson.
Discuss your work with your teacher. Earlier learning can return later or in a new situation, so we can see what you can still use and where help is still needed.
You have a say.
Tell your teacher what feels useful, what is still difficult and what is manageable between lessons. That conversation helps shape your next practice.
Ask about the practice included in your lesson arrangement before booking.
Explore lessons & fees ↗Your next chapter
It starts with
what matters to you.
Tell us where you want your English to take you. We’ll talk through a useful place to begin.
Let’s talk about your goalA simple conversation. A clearer next step.